How to send your console in for RGH Install Service:
2. Get your order ID
Write the following on a piece of paper:
First and Last name
4. Put the sheet of paper you wrote your order ID/name on in the shipping box with your console.
5. Ship your console via USPS postal service to the following address:
462 N West St
Lima, Oh 45801
Send in Service FAQ:
Q. Will you preload my hard drive?
A. Yes, FSD, Dashlaunch, Aurora, and XM360 will be preloaded to the hard drive if it is included.
Q. How long will it take to get my console back?
A. Your console will be shipped back within 4-8 days after receiving it & a tracking number will be provided.
Q. What if I send the wrong console in?
A. No worries. Your order will be refunded – shipping costs will be taken out so your console can get shipped back
Please refer to this guide to identify your console.
We do NOT accept consoles made after July
If you send a console we do not accept, we will refund $40 back to you.
$15 will be used to send your console back.